Useful Information for Your Stay at the Refuge
From how to get here to what to pack, find answers to your most common questions.
Rates
Double
Room
Bs. 1820
$us. 130
Per person
Applies per night (1 night and 2 days)
Children under 5 stay free. Children aged 5–10 pay 50%. Guests aged 11 and older pay the full rate
Single
Room
Bs. 1960
$us. 140
Per person
Applies per night (1 night and 2 days)
Children under 5 stay free. Children aged 5–10 pay 50%. Guests aged 11 and older pay the full rate.
For the 2025 season, we offer two price lists: one in USD and another in Bolivianos. We do not apply currency conversions. We reserve the right to adjust prices for unpaid reservations.
Please Note
Pets are not allowed.
Day visits are not permitted. A minimum stay of 1 night and 2 days is required.
The camping area is not available.
Long pants and trekking or closed hiking shoes are required for trail walks.
Each night of stay includes
3 meals per person per night: lunch, dinner, and breakfast (1 night, 2 days)
Local Spanish-speaking companions for guided trail walks. These companions are not professional guides but know the trails well and can share local names of plants, birds, and animals.
Transportation to and from the property (from the Mirador or green gate) via our vehicle, for a 5 km (30-minute) trip. For safety reasons, private vehicles are not allowed on the property.
Alcoholic beverages, sodas, and other special drinks are not included. These can be purchased locally. Outside food and beverages are not allowed (except for special dietary needs—please let us know in advance if you have any dietary restrictions).
Payment Methods
Bank transfer or deposit in Bolivianos (Bs.), only from a Bolivian bank account.
QR code payments in Bolivianos (Bs.), only from a Bolivian bank account.
Payment via PayPal from a foreign account, to: refugiolosvolcanes@gmail.com (5% commission fee applies).
International bank transfer in USD or Euros, with an additional fee of $20 USD/EUR.
WeTravel Account: Please request the link from us in order to make the payment. If you are already a user on the platform and wish to add Refugio, the email is: refugiolosvolcanes.bo@gmail.com and the username is the hotel, Refugio Los Volcanes.
Importante
Approximate Travel Times to the Viewpoint (meeting point):
From Santa Cruz Airport: 3 hours
From the city of Santa Cruz: 2 hours and 30 minutes
From Samaipata: between 1 hour and 1 hour 30 minutes
From Santa Cruz to Bermejo: 2 hours
From Samaipata to Bermejo: 45 minutes
Connectivity:
Wi-Fi is available but may be unstable.
Tigo coverage is good throughout the Refugio and along the trail.
Energy:
Rooms are powered by solar energy. Therefore, the use of high-consumption devices such as hair dryers or electric kettles is not allowed.
Vehicles:
The use of 4x4 vehicles is recommended. If you do not have one, we can provide contacts of independent drivers who know the Refugio and the access procedures:
Vehículos:
Rubén Beltrán (+591) 721-70726 (speaks English)
Carlos Lijerón (+591) 721-84251
Hermán Lijerón (+591) 680-98053
Transportation
Refugio Los Volcanes is located 80 kilometers from Santa Cruz, about 40 kilometers from Samaipata.
As part of the fee, the transport service from the property entrance (the Viewpoint or green gate) to Refugio Los Volcanes is included, which is a 5 km journey (30 min.) in our vehicle for safety reasons.
TRANSPORTATION SERVICE SCHEDULES:
FROM THE MIRADOR
The transportation service is available from 8:00 a.m. to 4:30 p.m. Outside of these hours, an additional charge of $us. 18 / Bs. 250 per trip will apply.
FROM BERMEJO
The service has an additional charge of $us. 18 / Bs. 250 per trip and is available from 8:00 a.m. to 4:00 p.m. For transfers outside this time frame, the same additional charge of $18 USD / Bs. 250 per trip will apply.
*The right is reserved to modify prices for reservations not prepaid.
The Mirador (Meeting point and property entrance)
Bermejo (Meeting point from the main road)
IF YOU ARRIVE WITH YOUR OWN VEHICLE:
If you have your own vehicle, we will send you a document with instructions on how to reach the Mirador, 4x4 vehicles are required.
There are private parking lots at the meeting points in the Mirador and at the main sign on the road (Bermejo), which charge Bs. 20 per vehicle / per night, in case you arrive in a vehicle or if it cannot make it to the Mirador.
IF YOU ARRIVE WITH A REGULAR TAXI SERVICE FROM SANTA CRUZ OR SAMAIPATA:
If you need transportation from the sign on the main road to the Mirador, we offer an additional service at a price of $18 / Bs. 250 per trip (for 1 to 4 people).
We also provide contact information for independent drivers who can pick you up at the airport, residence, or hotel. The estimated prices for service (up to 4 passengers) are:
Santa Cruz Airport - Mirador:
$us 60 per trip
Santa Cruz City:
$us 50 per trip
Samaipata:
$us 40 per trip
CONTACTS:
Carlos Lijerón
(591) 721-84251
Ruben Beltrán
(591) 721-70726 (Speaks English)
Hermán Lijerón
(591) 680-98053
Regular taxi services from Santa Cruz or Samaipata only reach the sign on the main road, which is one of the entry points (Bermejo), located 5 km from
the Mirador and 10 kilometers from the hotel.
Schedules
Refugio Los Volcanes is open from 7:00 a.m. to 6:00 p.m.
CHECK IN
1:00 PM
CHECK OUT
11:00 AM
Refugio Los Volcanes is a secluded and protected place; for this reason, we operate with fixed entry and exit times, which will be
coordinated with you by our operators to facilitate your access.
Entry schedules from the Mirador:
9:00 AM
11:00 AM
1:00 PM
2:30 PM
4:30 PM
Exit schedules from Refugio to the Mirador:
9:00 AM
11:00 AM
1:00 PM
2:30 PM
4:30 PM
Entry schedules from the road (Bermejo):
Entry is subject
to availability
from the
Administration.
Schedule changes must be communicated 24 hours before arrival. In
case of delays of more than 30 minutes from what was agreed with the Refugio Los Volcanes operator, a new service will need to be coordinated, which will have an additional cost of Bs. 250 / $18 per vehicle from the Mirador, or Bs. 500 / $36 per vehicle from Bermejo.
*The right is reserved to modify prices for reservations not prepaid.
